- Prishtinë, Kosovë
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Most Popular Questions
Perty is a platform that makes it easy to send gifts, plan surprises, and celebrate special moments in Kosovo — whether you are ordering locally or from abroad.
Perty is designed for everyone. Whether you live in Kosovo or abroad, you can use the platform to send thoughtful gifts and experiences to people in Kosovo.
We offer a curated selection of gifts, gift cards, and experiences such as beauty treatments, dining, or hotel stays. These are designed to give the recipient flexibility in how and when they enjoy their gift.
You simply choose a gift or experience on the platform, place your order, and we take care of the rest with our local partners. Depending on the product, the gift is either delivered physically or provided as a voucher that the recipient can use directly.
Experience-based gifts are usually delivered as a gift card or voucher. The recipient can then make their own reservation directly with the provider at a time that suits them.
Orders are fulfilled through a network of carefully selected local partners in Kosovo. This allows us to offer a wide range of gifts and experiences while ensuring local execution and quality.
We work with selected partners and focus on maintaining a consistent level of quality across all gifts and services offered on the platform.
Yes, we are always open to working with quality-focused local partners. If you are interested in joining Perty, you can contact us directly.
We are working with local partners to offer broad coverage across Kosovo. Availability may vary depending on location and type of service, and we are continuously expanding our network.
Delivery times depend on the type of gift or service and the location. Since we work with different partners, timing may vary, but we aim to ensure smooth and reliable fulfillment in every case.
Some gifts and services offer personalization options, such as adding a message or small custom details, depending on the item or experience.
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We aim to support secure and convenient payment options for both local and international users. Available methods may vary depending on the country of purchase.
f something does not go as expected, our support team will review the situation together with our partner and work towards a suitable solution. This may include a replacement, voucher, or another fair resolution depending on the case.
Because orders are processed quickly through our local partners, changes or cancellations are not always possible. If you need assistance, we recommend contacting us as soon as possible so we can check what options are available.
Refunds may be possible in certain cases where an order cannot be fulfilled as intended. Each situation is reviewed individually to ensure a fair and appropriate solution.