Privacy Policy
At Perty, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our platform.
1. Who We Are
Perty is an online platform that connects customers with local third-party partners offering gifts, services, and experiences in Kosovo.
Contact: hello@perty.shop
2. Personal Data We Collect
- Identity data, such as name and surname
- Contact data, such as email address and phone number
- Delivery data, including recipient details
- Order data, including purchased products or services
- Technical data, such as IP address, device type, browser, and operating system
- Usage data, such as how you interact with our platform
3. How We Use Your Data
We use your personal data for the following purposes:
- Processing and fulfilling orders
- Communicating with customers
- Providing customer support
- Improving our platform and services
- Preventing fraud and protecting platform security
- Complying with legal obligations
- Marketing retention
4. Legal Basis for Processing
Where applicable under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Contract necessity: to process and fulfill your orders
- Legitimate interest: to improve our services and maintain security
- Legal obligation: to comply with applicable laws
- Consent: where your consent is required
5. Sharing of Information
We may share necessary personal data with:
- Local third-party partners for order fulfillment
- Payment providers for payment processing
- Service providers who help us operate our platform
We do not sell your personal data.
6. Data Retention
We retain your personal data only for as long as necessary to process orders, comply with legal obligations, marketing, resolve disputes, and protect our legitimate business interests.
7. Your Rights
Under applicable data protection laws, including the GDPR, you may have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Request data portability
- Withdraw consent where processing is based on consent
To exercise your rights, please contact us at hello@shop.
8. Cookies
We use cookies and similar technologies to support platform functionality, improve user experience, and analyze platform usage.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date where applicable.
10. Contact
For any questions about this Privacy Policy or how we handle your personal data, please contact us at: