1. Delivery Coverage
We work with local partners across Kosovo. Availability may vary depending on the location and the type of product or service selected.
2. Delivery Times
Delivery times depend on the specific product, service, and partner. As we collaborate with multiple providers, timing may vary.
We aim to ensure reliable and timely delivery in every case.
3. Delivery Process
- Physical gifts are delivered by our local partners
- Experience-based gifts (such as hotels or treatments) are typically provided as vouchers or gift cards
4. Tracking
At this stage, detailed tracking may not be available for all orders. However, we are continuously working to improve transparency and communication.
5. Failed Delivery
In case of a failed delivery, we coordinate with our partners to find an appropriate solution.
6. Responsibility
Perty facilitates orders through its platform, while delivery is handled by third-party partners.
7. Contact
For any delivery-related questions, please contact us at:
hello@perty.shop